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Update the browserCriminals have changed their modus operandi again – this time they may try to extort cash or even your plastic payment card from you.
A fraudster may call you and claim to be a bank employee. They will inform you of an alleged break-in into your bank account and want to ‘secure’ your money. They will urge you to:
Always be vigilant when someone asks you for personal information, passwords or PINs over the phone. Do not install unknown applications, do not hand over cash or cards to unknown persons, even if they claim to be bank employees, police officers or representatives of other institutions.
Remember, our employees never ask you to hand over cash or payment cards!
When one of our employees calls you, they will send you a notification in the banking app, where you can check their details.
opens in new tab Learn more about cybersecurityIn Decision No. DOZIK-13/2020 of 22 September 2020, the President of the Office of Competition and Consumer Protection deemed the provisions of standard contracts used by Bank Millennium Spółka Akcyjna with its registered office in Warsaw in its dealings with consumers to be unlawful and prohibited their use. These provisions are as follows:
“The FX rate, which is used to convert the Borrower’s liabilities expressed in foreign currency to Polish zloty, is provided in the Bank’s FX Rates Table. The basis for determining the buy and sell rates included in the Bank’s FX Rates Table is the baseline rate which is the arithmetic mean of the buy and sell bids of this currency submitted by professional participants of the FX market and published on the Reuters website at the time of creating the FX Rates Table.
The values of buy rate and sell rate from the FX Rates Table may differ from the baseline rate by no more than 10%”
“The Bank’s FX Rates Table is built at least once a day every working day. The Bank’s first FX Rates Table is built between 8.00 a.m. and 10.00 a.m. of the particular day. The Bank’s FX Rates Table is published each time on the website www.bankmillennium.pl”
A final and binding decision recognising a provision of a contract template as unlawful has effect on the business entity found to have used the unlawful contractual provision and on all consumers who have concluded an annex to the contract/a contract with that business entity on the basis of the template indicated in the decision. In connection with the above, these provisions are not binding on consumers who have concluded an annex to a contract/a contract based on a template containing the disputed provisions. The ineffectiveness of these provisions arises by operation of law and does not need to be confirmed by a court. A clause deemed abusive should be treated as if it were not included in the annex to the contract/contract at all.
The decision of the President of the Office of Competition and Consumer Protection No. DOZIK-13/2020 is available at www.uokik.gov.pl. The decision is final and binding.
Discover all possibilities of BLIK mobile payments available in our mobile app:
It's good to know as much as you can about how to be secure online, when you use your account or pay online, or even when you pick up the phone from a stranger.
We have prepared 6 thematic quizzes for you. Test your knowledge of cyber security!
Only in Bank Millennium
Win in an auction an exceptionally high interest rates on term deposits
Recommend your account, invite friends to pay by card or BLIK, rewards are waiting!