How to log in to your account on the phone

It's easy - you log in with 4-digit PIN or using your fingerprint

Secure bank in your phone will keep up with you

Bank Millennium mobile app is your safe and very convenient bank in your phone

  • the app is free of charge
  • it always requires activation, which allows you to mark the app as yours - only you have all the information to do this
  • if you lose your phone, you can't access the application just like that and you can quickly block it using a computer or in a branch
  • if you forget to log out, the application will log you out after 5 minutes so that nobody can access it without your knowledge

Install the app on your phone step by step

You can download our mobile app just like any other app on your phone - from Google Play, App Store or AppGallery.

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    Install the app on your phone step by step -

    Enter the application store on your phone - on the phone screen click the store logo

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    Install the app on your phone step by step -

    Search for Bank Millennium

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    Install the app on your phone step by step -

    Click to download and install the app, and then it will be on your phone

You can also turn on your phone's camera and hover over that black and white square. Your phone will find the app in the store, and you just install it.


Browsing this site on your phone? Click here

Activate the app, we will guide you

Activation is the process by which we assign your phone to your account and verify your identity. During activation, you provide information that only you have.

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    Activate the app, we will guide you -

    Open the mobile app

    After opening the app, enter the phone number registered for SMS Passwords, or select "Learn More" and activate the mobile app using:

    • your Millekod (8-digit login ID), or
    • your PESEL number

    If you are activating the app with your phone number, enter the SMS Password sent to your phone.

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    Activate the app, we will guide you -

    Set your password

    Enter the 4-digit Temporary Password created when you applied for your account. Then create your own 8-digit Password 1. If you already have an account with Bank Millennium, use the same Password 1 that you use to sign in to Millenet (on the bank's website).

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    Activate the app, we will guide you -

    Enter the code and set your PIN

    Answer the automated phone call and listen to the 3-digit code. Then enter it on your phone screen. In some cases, we may also ask you to send an SMS message. Finally, create your own 4-digit PIN for the mobile app. You will use this PIN to sign in to the app.

Do you want to activate the app again or on the new device? Check how to do it

App activation for people who are deaf or hard of hearing

We want the app activation process to be quick and easy for all users. By default, activation is done through a voice call.
If you are deaf or hard of hearing, you can activate the app with the help of our chat consultant. The consultant communicates via text and does not use sign language.

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    App activation for people who are deaf or hard of hearing -

    Contact Us

    We recommend contacting us via chat after logging in to Millenet online banking (in your browser). You can also write to us using the contact form.

    template.externalLink.desc Contact form

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    App activation for people who are deaf or hard of hearing -

    Let Us Know

    Please let us know if you're having trouble listening to a voice message.

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    App activation for people who are deaf or hard of hearing -

    Schedule a Meeting with a Consultant

    Our consultant will offer you a meeting via Microsoft Teams at a time that is convenient for you.

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    App activation for people who are deaf or hard of hearing -

    Join the Meeting on Teams

    During the activation process, a call will be placed to your phone. Please hold your phone close to your laptop’s microphone or your headset so the consultant can hear the code and send it to you via chat.

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    App activation for people who are deaf or hard of hearing -

    Return to the App

    Enter the code in the app to complete the activation.

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What You’ll Need

  • Access to online banking via a web browser.
  • A computer or laptop with a microphone.
  • A phone with the number registered at the bank.
  • Microsoft Teams (you can use the browser version).

Security

The presence of our consultant ensures that the code is delivered safely and accurately. Your phone number is verified by the system in the same way as in the standard activation process.

How to log in to the app

You only need PIN set in the activation process. You can change the PIN in Millenet.

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    How to log in to the app -

    Hit the Bank Millennium logo on screen of your phone

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    How to log in to the app -

    Enter 4 digits of your PIN

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    How to log in to the app -

    You are in the app. Check what you will see after logging in

You can also log in with your fingerprint. To set this feature, after logging in to the mobile app, go to: Profile (top left corner) > App Settings > Fingerprint login. Then follow the instructions.

Login support

You can solve many activation and login problems yourself.

  • You can recover it before signing in to the mobile app. Select: Login > I forgot my PIN code

    You can also change your PIN in Millenet (the bank's website). Log in and select: the drop-down menu next to your name > Devices with the mobile app > PIN change.

    How to log in to Millenet

  • If you want to activate the mobile app again, have your trusted phone number registered for SMS Passwords and your Password 1 ready.

    1. Open the mobile app
    2. Enter the phone number registered for SMS Passwords, or select "Learn More" and activate the mobile app using:
      • your Millekod (8-digit login ID), or
      • your PESEL number
    3. If you are activating the app using your phone number, enter the SMS Password sent to your phone number.
    4. Enter your 8-digit Password 1, which you use to sign in to Millenet (on the bank's website) and to confirm operations.
    5. Answer the automated phone call and listen to the 3-digit code. Then enter the code on your phone screen. For security reasons, we may also ask you in some cases to send an automatically generated SMS message.
    6. Set your own 4-digit PIN for the mobile app. You will use this PIN to sign in to the app. After setting your PIN, you can enable sign-in using facial recognition or a fingerprint. The available authentication method depends on your device.

    Note: you can activate the mobile app on up to five devices at the same time. However, Mobile Authorization, which is used to confirm operations in the app, can be enabled on only one device.

    During the activation process, you will be asked whether you want to enable Mobile Authorization on the device you are using. You can also transfer Mobile Authorization to another device at any time.

    To do this, sign in to the app on the device on which you want to confirm operations and select: Profile > App settings > Mobile Authorization > Activate on this device

    Good to know: If you want to activate the app on a new device and see a message that too many devices are active, first remove one of the existing devices. You can do this in Millenet (on the bank's website).

    After signing in, click your name and select: Devices with mobile application > Deactivate (next to the selected device)

  • You can find the Millekod in the account opening agreement. If you signed the agreement online, you can find it in the mobile app. Select: Profile > Applications and Documents > Documents and Agreements

    If you signed the agreement using a different method and cannot find it:

    • recover your Millekod in the mobile app
      If you have already activated the mobile app, sign in and select: Profile > My personal details > My Millekod.
    • recover your Millekod on the bank's website
      If you haven't activated the mobile app yet, go to login page and select "I don't remember my Millekod". You'll be asked to answer five questions about your Bank Millennium products. We will then verify your identity and display your Millekod.
    • Recover your Millekod through our helpline or at a branch
      Call: +48 22 598 40 50 or find the nearest branch

    • Call the helpline: +48 22 598 40 50.
    • Visit the nearest branch. You'll receive a new Temporary Password in a secure envelope.

  • You can recover it through our helpline. Call: +48 598 40 50.

    To recover Password1, prepare:

    • your trusted phone number (where we'll send the SMS password),
    • your identity document.

    Has your trusted phone number changed? Call us through the active mobile app and update it.

    Go to: Profile (top left corner) > Contact > Connect directly with an advisor.

    Don't have access to the app? You can update your trusted phone number at a branch.

  • If you lose your phone or it is stolen, you can quickly block the mobile app in Millenet, through the helpline or at our branch.

    Log in to Millenet and go to menu under you name and select Devices with mobile app tab, then click Disable next to the chosen device.

  • Let us know via chat in Millenet online banking or send us an email. We will schedule a Microsoft Teams meeting with you. During the meeting, our consultant will listen to the activation code and send it to you via chat.

Glossary, or what is what when you log in