Request such information at your local municipality.

You may give any bank account on which you want to get benefit for your children. If you submit the application in Bank Millennium online banking system, the most convenient choice is your account at Bank Millennium. Apart from transfer to your account, you may also collect the funds in other ways – for information on what form of pay-out will be available at your municipality, if you do not have an account, contact the lead authority in your municipality.

The applicant may indicate any account to which the funds will be transferred. However, he or she indicates one account number for all the children.

Importantly, a child up to 13 years of age cannot perform legal transactions connected to holding an account. Hence, even if such a child holds Konto 360° Junior account for children up to 13 years of age and the parent wants the benefits from Family 800+ programme to be transferred to this account, then he or she manages the child’s account.

No, if you want to modify/supplement the application, visit the lead authority in your municipality, which you indicated in the application.

The application is filed by one of the parents. Marital status of the parents is not relevant, the support will be provided for all the families — such where parents live in a marriage or an informal union and those where a single parent rises children, if they fulfil the statutory conditions.

If parents are divorced — the application is filed by this parent with whom the child lives. If child lives with both parents, the application is filed by the parent who actually raises the child. If the parents are divorced, in separation or live apart sharing the care over the child in accordance with, for instance, parenting plan (on the grounds of the court verdict establishing so-called alternating care) — both may file an application for the child over whom they exercise alternating care and they will receive support for this child but amounting to the half of the nominal monthly amount of the benefit, i.e. in principle 400 PLN monthly – for more information visit the website of the Ministry of Family, Labour and Social Policy.

The e-mail message containing UPO/UPP entitled “UPO/UPP wniosek SW-1 nr <identyfikator dokumentu>” (”UPO/UPP application SW-1 no. <document identifier>”) will be sent from e-mail address: upo@mrpips.gov.pl.

Decision about granting the benefit within the governmental Family 800+ programme is taken by the lead authority in your municipality following an analysis of your application. The role of the bank is limited to verification of the applicant’s identity and enabling the clients to file Family 800+ application in Millenet and the mobile app.

The bank does not perform formal or technical verification of the data provided in the application, nor does it have any information on further processing of the application by the lead authority. The bank permanently deletes the application and attachments upon transferring them to Emp@tia system, through which the applications filed are sent for review by your selected lead authority in the municipality, where you live.

The bank helps you to fill out the Family 800+ application substituting your personal data which it holds, such as name, surname, PESEL number and number of the account at Bank Millennium, provided you indicate it as the account to which the benefits from the Family 800+ programme will be transferred. In the Family 800+ application the bank does not provide any information about the products and services held by the applicant at the bank.

The bank helps you to fill out the Family 800+ application uploading such details as name, surname, PESEL number, number of the account at Bank Millennium. The bank submits them on a form to the benefit granting authority upon your approval to send the application. The bank sends also the number of your account, provided you indicate it as the account to which the benefits from the Family 800+ programme will be transferred.

Bank Millennium signed an agreement with the Ministry of Family, Labour and Social Policy on filing applications in the Family 800+ programme via online banking systems – option of filing applications via online banking systems of domestic banks is stipulated in the provisions of the Act on State Assistance in Child Care.

It depends on the individual situation of a given applicant and his family - for more information visit the website of the Ministry of Family, Labour and Social Policy.

Confirmation of application receipt is issued by the bank in the Bank Millennium online banking system after filling out Family 800+ application. It confirms that the bank has sent the application to Emp@tia system, which then transfers it to the lead authority in the municipality. Confirmation of application receipt may have a number of statuses:

• in processing – which means that the bank is in the process of transferring the application to Emp@tia system,
• delivered - which means that the application was transferred to Emp@tia system and further processing of the application rests with the lead authority in the municipality, which was indicated in the application by the applicant,
• error in delivery – which means that the application was not transferred to Emp@tia system due to data error, technical error etc. The data included in the application should be re-verified  and the application should be re-submitted. If the problem repeats, the application should be delivered to the lead authority by mail or in person.

These statuses may change once a day.

You will receive Urzędowe Potwierdzenie Odbioru/Przedłożenia (UPO/UPP) on the e-mail address given in the application when the application is registered in Emp@tia system. Receipt of the application confirmation from the bank and receipt of UPO/UPP do not warrant that you will receive child benefit. Each Family 800+ application is analysed by the lead authority in the municipality on a case-by-case basis for fulfilment of the statutory conditions for granting care benefit, while the lead authority in the municipality may, communicating with the applicant in writing, require delivery of additional clarifications or documents.

NOTE! Granting or refusal to grant care benefit on the grounds of the application filed, are provided through administrative decision issued by the lead authority in your municipality. Applicant can appeal against this decision within the deadlines and under the procedure stipulated in the instructions for the received decision.

• APPLICATION STATUS - status downloaded from Emp@tia system
• APPLICATION IDENTIFIER – contains a unique application number
• DATE OF APPLICATION SUBMISSION – date of entering application in the bank’s system
• NAME – applicant’s data
• SURNAME - applicant’s data
• PESEL number- applicant’s data
• NAME OF THE APPLICATION SENDER – contains information about the institution: bank
• NAME/CODE OF THE LEAD AUTHORITY – name/code of the institution, recipient of the application, whose domain system is integrated with Emp@tia system (name/code of the lead authority in the municipality)
• DOCUMENT CODE
• DOCUMENT VERSION

You may download the confirmation of submission of your Family 800+ application immediately after you submit the application in the online banking service. Confirmation status may change and it will be updated in the e-banking system in section Agreements and applications > Applications.

Once the application is transferred from the bank to Emp@tia system, answers to all questions and services related to your Family 800+ child care benefit application are taken over by the lead authorities in your municipality competent for the applicant.

You may collect a copy of the downloaded Family 800+ application only once immediately  upon filing your Family 800+ application in the online banking system. Pursuant to the Administration Procedure Act, the confirmation of filing your application to the lead authority in the municipality (town hall/municipality/MOPS - municipal social welfare centre) competent for client’s place of residence is UPO/UPP.

If you did not manage to print out the filled out application from the Millenet, go to the lead authority in the municipality (town hall/municipality/MOPS - municipal social welfare centre) competent for your place of residence and request copy of your application.

Bank Millennium supports only filing of Family 800+ application and its sending from the Millenet to the lead authority in the municipality through Emp@tia system operated by the Ministry of Family, Labour and Social Policy.

As, upon transferring Family 800+ application to Emp@tia system, the bank cannot store the data from the application, it is not able to inform about the status of the application after it has been sent through Emp@tia system, to your selected lead authority in the municipality. Should you have any questions about Family 800+ application, please contact directly your selected lead authority at your municipality.

Bank Millennium is responsible for providing its clients with a functionality to access Family 800+ application via its online banking system and for correct transfer of the application to Emp@tia system, which then submits it to the lead authority in a given municipality.

As evidence of submitting your application to Emp@tia system, the bank issues a confirmation of application submission. Hence, the bank may be liable for claims related exclusively to the transfer of your application to Emp@tia system.

As soon as you receive Official Submission Confirmation (Urzędowe Poświadczenie Przedłożenia - UPP)/ Official Receipt Confirmation (UPO) at your e-mail address, which you entered in your Family 800+ application, questions and services related to your Family 800+ application will be taken over by the lead authority in your municipality (for instance, Miejski Ośrodek Pomocy Społecznej - municipal social welfare centre, town hall/municipality). Should you have any questions about Family 800+ application, please contact directly your local lead authority. In case of claims concerning Family 800+ application, please contact directly the lead authority competent for your place of residence.

The bank is responsible for confirmation of your identity in the Family 800+ application, but it does not perform technical verification of the data and attachments which you entered or enclosed to your application.

Confirmation of application submission which is displayed in the bank’s e-banking system and UPO, which you receive at your e-mail address, confirm your formal submission of Family 800+ application, but not that it has been filled out correctly. If you have filled out 800+ application incorrectly, you will receive by mail a request from the lead authority in your municipality to adjust the application/supplement the information/documents.

You cannot adjust/update Family 800+ application that has been already filed through the bank. If the situation in your family has been changed, contact immediately the lead authority in your municipality.

However, if you want to apply for the child care benefit for a child whom you so far have not included in the application, for instance, for a newly born child, then you are welcome to file another application for this child through the bank.

You cannot adjust/update Family 800+ application through the bank. If the situation in your family has been changed, contact immediately the lead authority in your municipality.

Bank Millennium verifies applicant’s identity and enables its clients to submit Family 800+ application in Millenet. You cannot file the application at a branch of the bank or through info line consultant.

The Bank supports download of a filled out Family 800+ application only directly upon filing the application. However, technically, confirmation of application receipt can be downloaded for a period of 10 years from the moment of sending the application.

The Bank does not perform formal or technical verification of the data stated in the application and attachments and does not have information about further service of the application supported by selected lead authority in the municipality proper for your place of residence. The bank deletes the application and attachments upon transferring the application to Emp@tia system.

Emp@tia system is an IT system of the Ministry of Family, Labour and Social Policy for the social welfare services which is responsible for transferring Family 800+ application from the bank to selected lead authority in the municipality for further processing. Emp@tia system sends to the applicant UPO/UPP to the e-mail address stated in the application.

Lead authority in the municipality / competent authority is the body selected for processing child care benefit applications within the Family 800+ programme (for instance, Miejski Ośrodek Pomocy Społecznej - municipal social welfare centre, town hall/municipality). You select the lead authority in your municipality in accordance with your living address.

You cannot adjust/update Family 800+ application that has been already filed through the bank. However, you may send through the bank another application that is already correctly filled out. If you have doubts whether your application does not contain errors, please contact immediately the lead authority at your municipality, which you indicated when filing the application in order to establish whether the application is free of errors/complete.

No, in such situation your should file the file application at the lead authority in your municipality proper for your place of residence, as the e-banking system will force you to state PESEL number.

No. In such case you have to apply for Family 800+  benefit directly to the lead authority at the municipal proper for your place of residence.

If you want to change the account number to which the funds from the Family 800+ programme will be transferred, contact the lead authority at your municipality which you have stated in your Family 800+ application.