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You deserve exceptional service and the highest level of quality
Personal Prestige
Focus on your passions, work or personal life
Our expert and helpline are available to you whenever you need it. We will show you new solutions, e.g. in the mobile app, and we will be happy to show you how to use them.
We will help you finance your dreams, support you in investment matters and we will make sure products we offer you match your needs.
You can also check your accounts from other banks in our banking and conveniently deal with administrative and official issues via Trusted Profile.
Check how to switch to Prestige account
It's enough to collect assets in our Bank for the amount of 100,000 PLN or provide total, external, monthly inflows to your account for the amount of 10,000 PLN.
You will receive a new account offer from us in online banking system and we will contact you.
During the phone call, we will present the offer. We will arrange everything during one conversation.
The service is available to customers who meet the conditions of the Prestige and Prestige World account, i.e. who have assets in the Bank over 100 000 PLN or external, monthly inflows to your account for the amount of 10,000 PLN.
Personal Expert provides support in all matters related to the account including help with solving current issues, adjusting products to current needs or redirecting the case to another unit.
Support from Personal Expert does not involve any additional fees.
Personal Expert is an additional service channel, service in the branch is available for you all the time.
Remote Affluent Customer Service Team is based at the Bank's Head Office in Warsaw.
Depending on the situation, we will always offer you a solution that best suits your needs.
The Prestige account is also available even if the conditions are not met, however, this involves fees that you can check in the Price List.link opens in the new window.
The Customer always has the option to return to the previous account, this is done with the help of our Personal Expert.
By calling the dedicated number 22 598 41 33. Personal Expert is available from Monday to Friday from 9:00 a.m. to 5:00 p.m.
Yes, if your Personal Expert is unavailable or absent from work, you can ask for feedback or call our prestige helpline, which is open 24 hours a day.
Got questions? Write to us
or call helpline available 24/7