Check how we operate in reference to the pandemic
Currently, the waiting time for the consultant and the answer to questions sent via e-mail may be slightly longer. We ask for your understanding in this difficult time. We assure you that we do everything to answer all your questions as quickly as possible.
Remember that in Millenet and mobile app you will make most transactions safely and remotely
Do you need to suspend your credit or loan repayment due to job loss or other main source of income? See if you can receive support under the Anti-Crisis Shield 4.0 and on what terms.
Due to the current recommendations of the Minister of Health, some branches may function differently than usual. Before your visit, check the opening hours of the branch you want to visit. Details can be found on our website >
If you don’t feel completely healthy, you have a cough, sore throat, fever or other symptoms, we advise you to skip the visit in the branch and to get in contact with a doctor.
Keep in mind that most operations and payments can be done safely from home in Millenet or the mobile app.
Service for people over 60 years of age
In all branches, from Monday to Friday, from 10 a.m. till 12 p.m. we serve Clients over 60 years of age in the first place.
In addition, we ensure that your money is secure. You can find more information about this topic on the Bank Guarantee Fund website. Keep in mind that for the majority of our accounts, cash withdrawals from any ATM are free of charge.
Enter your MilleKod and received SMS P@ssword, then enter selected characters from your identifier e.g. PESEL number and Temporary P@ssword.
Define a 4-digit PIN you will use to log in to the app and an 8-digit P@ssword 1 necessary to confirm transactions (e.g. transfers) and mobile app activation.
Now you can adjust the app to your needs - set your own background or functions available before logging in.
From now on you can shop and pay up to 100 PLN without entering PIN on payment terminal. Choose safe and contact-free payments with your plastic card and phone.
Card payments
Mobile payments
Without any setting changes you can start paying with your phone up to 100 PLN with no PIN confirmation. Just hold your phone close to payment terminal during payment.
Important info! Payment terminals are gradually updated by the operators. There might be a situation where at the selected store or service point contactless payment up to 100 PLN will require PIN confirmation.
How to start using contactless payments with Andorid phone:
How to pay in the store:
Make contactless payments in store. Each transaction doesn't require PIN confirmation.
Current epidemiological threat in Poland is being used by scammers to gain access to your account details and, as a result, to your funds. There are at present many creative ways designed to steal login details.
containing links to fake payment websites. They usually include information about funds being blocked allegedly on bank accounts due to coronavirus situation or calling you for preventive vaccination. They refer to nonexistent ordinances.
Links from these messages may lead to phishing websites stealing your data or gaining control over your device. Your data can then be used to take loans based on your credentials.
If a friend asks you through social media to urgently send him money through BLIK, make sure that it is indeed your friend as scammers can also take over accounts on social platforms.
