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Poles very willingly use Internet banking. An IBRIS survey made for Bank Millennium shows that the COVID-19 pandemic has led to greater interest in such services. More than 15% of persons polled said that since the hazard appeared they have been using digital access to the bank only, or more often, or used it for the first time. The increased percentage of declarations at 26% applied mainly to the 40-49 age group as well as medium-sized towns and cities with a population of 50,000-500,000, where its value was 22-24%.