The Bank Millennium Foundation joined the fight against coronavirus and donated PLN 500,000 to the Institute of Bioorganic Chemistry of the Polish Academy of Sciences in Poznań, which developed the first Polish tests for COVID-19. Tests are soon entering mass production, and the Institute is conducting further research and development work on new generation tests. The decision to transfer funds to the Institute was taken by the bank's employees in an internal vote and is a reaction to the information that circulated in the media at the beginning of April this year, about the achievement of Polish scientists from the PAS Viral Support Group.

According to the "Shopping 2020" survey, when looking for promotional offers, Polish Internet users most often reach for the newsletters published by shops and supermarkets (64% of indications among respondents who declared interest in promotions). The electronic format of promotional newsletters available on the goodie shopping platform allows you to plan your purchases conveniently and safely without leaving home. Making shopping lists is particularly important given the developing epidemic, when we want to minimize the time spent in brick-and-mortar stores to protect our health and that of the others. In March this year, the newsletters in goodie were opened almost 800 000 times (the number has doubled since October 2019). Users of the newsletters in goodie look them up on average 11 times per month.

Initiatives of Bank Millennium targeted at customers, employees, local communities and environment were described in the “Responsible Business in Poland 2019” report published by Responsible Business Forum.

Mariusz Gromada, Director of Customer Intelligence Department in Bank Millennium
 
Poles very willingly use Internet banking. An IBRIS survey made for Bank Millennium shows that the COVID-19 pandemic has led to greater interest in such services. More than 15% of persons polled said that since the hazard appeared they have been using digital access to the bank only, or more often, or used it for the first time. The increased percentage of declarations at 26% applied mainly to the 40-49 age group as well as medium-sized towns and cities with a population of 50,000-500,000, where its value was 22-24%.

Bank Millennium has launched the possibility for corporate banking customers to sign agreements fully remotely. Digital circulation of documents is based on qualified signature with qualified timestamp and applies to loan agreements and their collaterals, transactional banking, factoring, trade finance and treasury products.

A virtual gift card allows giving your loved ones a present, even if you cannot meet them. It is a good idea for a nice gift before the approaching Easter, which not only will give joy, but can also provide important support for the home budget.

In March this year users of the goodie cashback programme, which allows money spent in several hundred online shops to be partly returned, made the record-high number of 180,000 transactions (close to five times more than in March 2019) with the total value of PLN 17.5 million. This means that almost PLN 600,000 will find their way back to goodie cashback users for purchases made in March alone. According to the “Zakupy 2020” (Shopping 2020) survey, 39% Polish internet users take advantage to some extent of cashback solutions.

Bank Millennium has introduced the opportunity to open a personal account remotely with client’s identity confirmation using Personal ID and face photos.

In this year’s edition of the Institution of the Year ranking, organised by Moje Bankowanie, where financial institutions are recognised for an exceptional, complex and detailed approach to quality of customer service, Bank Millennium was awarded in no less than five categories. The list of best outlets in Poland includes 19 branches of Bank Millennium. This year also the tiles of Personality of the Year were awarded. One of them honoured Halina Karpińska, Director of the Electronic Banking Department in Bank Millennium.

Thanks to the agreement signed by moBiLET with ZDM Warszawa, clients of Bank Millennium can now pay for car parking in Warsaw in the mobile app. Using the mobile app service car drivers pay for actual time of parking their car.