The new process is comprehensive and allows you to apply for any credit card from Bank Millennium's offer and additional services, including insurance. It allows you to flexibly set card parameters, e.g. repayment date. It is divided into short steps that allow you to quickly order a credit card.

The application form is automatically saved in the system. The customer can interrupt its filling, and when it is resumed, they will be redirected to the place where they left off. An application form started with a bank employee can be easily completed on the Millenet website or in the mobile app. Similarly, when the customer starts filling out the application form online on their own, in case of difficulties or doubts, they can complete the application form with an employee of the hotline or branch. When filling out the online application, they also have the option of using a contextual chat whenever they need the support of a consultant.

The application form adapts to the offer available to the customer at a given time. If the bank assesses the customer's creditworthiness on the basis of previous cooperation, there is no need to attach additional documents, and the card is issued immediately. In this situation, the card can be tokenised within a few minutes (activating the virtual equivalent of the card in the mobile app) and used immediately. If the bank requires additional information from the customer, the application form is automatically adjusted. When the requested credit card limit is too high in relation to the customer's creditworthiness, the bank does not refuse the card, but automatically lowers the limit to the maximum value available to the customer.

The process is fully digital, all documents are available to the client on the Millenet website and mobile app and stored there, so they do not have to be printed. The customer accepts them online.

Bank Millennium cares about the best user experience, which is why after the completed or interrupted process, the customer can fill in a special questionnaire and assess the user-friendliness and transparency of the solution.

More information about Bank Millennium cards on https://www.bankmillennium.pl/klienci-indywidualni/karty-platniczelink otwiera się w nowym oknie.