We are inspired by our clients and we look at subsequent projects from the perspective of their expectations and needs. More than a million users already log in to the application with a fingerprint or face scan, which is why the use of biometrics to confirm payments was a natural next step for us in the development of mobile banking. Such a solution is not only extremely convenient, but above all it provides even greater security of everyday transactions ordered in the mobile application – says Halina Karpińska, Director of the Electronic Banking Department at Bank Millennium..

Bank Millennium customers using the mobile application can enable authorisation of transactions using a fingerprint on Android and iOS devices (Touch ID) and face scan (Face ID) on an iOS device. To activate the biometric authorisation service, simply update the mobile application to version 4.76 or higher, and then in the Application Settings select the Fingerprint, Touch ID or Face ID option, respectively.

Biometric authorisation at Bank Millennium is constantly being developed and enriched with new processes. It is now available for following types of transactions:

• traditional transfer, Pomagam transfer, BLIK transfer to phone number,
• motorway toll payment,
• standing order,
• transfer from credit card,
• confirmation of an investment survey and purchase of investment products,
• opening a personal, business and child account,
• confirmation of official applications, e.g. 500+, 300+, RKO, co-financing of nursery care,
• payment for cinema tickets,
• purchase of codes and top-ups,,
• Apple Watch activation.

Biometrics ensures the recognition of a specific person, using their unique physical characteristics, e.g. fingerprint. This means that only the client is able to log in to the application and confirm the transaction. Thanks to this, it is more secure than traditional methods of entering a password or PIN.

The mobile application uses the user's biometric data stored on his phone. When enabling the service, the bank reminds the customer of the basic security rules when using biometrics. This applies primarily to the possibility of using the service by other people whose biometric data are stored on the phone, e.g. a child or partner.