Professional service 24/7

Call us if you have any questions or want to use our services

TeleMillennium is a 24/7 telephone service

Please contact us:

801 331 331

fixed line calls and mobile

(+48) 22 598 40 40

mobile and international calls

mobile app

select Contact, and then Call consultant directly

Fees for calls to TeleMillennium from fixed-line and mobile phones are in accordance with the operator's price list. To ensure comfort in using our products and services TeleMillennium Consultants stand by to assist Clients on a 7/24 basis. TeleMillennium provides security of the transactions by using a combination of Client ID (MilleKod) and access password (P@ssword 1 or Mobile Password), which are entered on the phone.

IVR

Interactive Voice Response (IVR) allows You to find out basic information about products you own in Bank Millennium, with no necessity to contact the operator.

Interactive Voice Response (IVR) allows You to find out basic information about products you own in Bank Millennium, with no necessity to contact the operator.

Only MilleKod and P@ssword 1 (or Mobile Password) are required to log in to automatic service system.

The current IVR service supports innovative category selection by using spoken instructions to improve efficiency of service and ease of navigation, complementing standard keyboard selection of appropriate items.


To log in to the telephone service for Firms, you should use Telekod and numbers from the account.
Telecode can be set up in any branch.

Consultant service

Speaking to a consultant will enable you to get information about our products and services and to order financial transactions involving your banking products.

Information you will get
by TeleMillennium:

  • Bank Millennium product offer
  • balances and details of transactions on accounts
  • fees and commissions
  • unterest rates on products
  • status of submitted loan applications
  • expert advice

Services you will use
by TeleMillennium:

  • wire transfer
  • setting up, modifying and closing a deposit
  • setting up, modifying and cancelling a standing order
  • activating and cancelling a card
  • applying for a loan product
  • change of P@ssword 1 to Millenet (only for calls from the mobile app)
  • submitting opinions, suggestions, praise, complaints

FAQ


  • The numbers that are visible while conversations are:

    • (22) 598 4024, (22) 598 4040, (22) 598 4060, (22) 598 4077, (22) 598 4973, (22) 598 4975, (22) 598 4976, (22) 598 4977, (22) 598 4978, (22) 598 4979, (22) 598 3973, (22) 598 3974, (22) 598 3975, (22) 598 3976, (22) 598 3977, (22) 598 3978

    • (22) 237 4024, (22) 237 4040, (22) 237 4060, (22) 237 4077, (22) 237 4973, (22) 237 4975, (22) 237 4976, (22) 237 4977, (22) 237 4978, (22) 237 4979, (22) 237 3973, (22) 237 3974, (22) 237 3975, (22) 237 3976, (22) 237 3977, (22) 237 3978

    • 519 281 000, 519 284 024, 519 284 040, 519 284 060, 519 284 077, 519 284 973, 519 284 975, 519 284 976, 519 284 977, 519 284 978, 519 284 979, 519 283 973, 519 283 974, 519 283 975, 519 283 976, 519 283 977, 519 283 978

  • If you call 801 331 331 from a fixed line phone, the cost of the call shall be according to the rates charged by the operator.


  • In TeleMillennium you can quickly check your balance account. You don't even have to wait for our consultant. Simply call us from your phone (number registered to SMS P@sswords), select 2, enter your MilleKod login and P@ssword 1. You will immediately hear your available amount.


  • The Bank's call centre can provide information about the Bank's products and services, inform about location of a branch or an ATM, take a credit card application.


  • In case of retail banking (phone no. 801 331 331) the system requires MilleKod and P@ssword 1 (or Mobile Password). Business Clients (phone no.  801 31 31 31) log on with Telekod. Access to TeleMillennium should be activated in a Bank Millennium branch.


  • In tone-dial mode a specific tone is assigned to each phone key. If the tone dial mode is on - then after pressing a key (e.g. 1) you will hear a sound - tone in the speaker. Some handsets can be switched from pulse to tone dial (PULSE/TONE switch). Calls to TeleMillennium require a tone-dial phone.


  • Go to any Bank Millennium branch and sign the agreement. In the branch you will get the MilleKod and P@ssword1; if you are a Business Client you will be given a Telekod number.


  • Yes, placing instructions with a Consultant is safe because Bank Millennium uses diversified Client verification systems. Each Client has own telephone service access passwords, which must be given to log on to TeleMillennium. Before ordering an account transaction the Client will be additionally verified by the Telephone Consultant.


  • Report a stolen/lost card by calling 22 598 41 14 or after putting a call to TeleMillennium 801 331 331 from the automatic menu select the option 1 - Cards cancelling and activation. The lines for lost/stolen cards are available 7/24.


  • In order to activate or change the phone number for SMS P@sswords, go to the nearest Bank branch. During one short visit we will add your phone number for SMS P@sswords in the Bank system.