Support Clients in everyday banking

Join our team and together with us take care of high quality customer service

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About our team

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  • Our tasks. We provide phone, e-mail and chat support - we help our Clients in achieving their financial goals and in everyday banking.
  • Various areas. We operate within several dozen specialist teams, such as: onboarding, technical support and execution of Clients' transactions as well as sales and maintenance of banking products.
  • Competencies. We communicate in Polish, English, Russian and Ukrainian, thanks to that we provide our Clients with comfort they need to use our services.
  • Number of employees. Customer service in Bank Millennium is supervised by over 500 employees at the headquarters in Warsaw and about 200 in Wrocław.
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Who are we looking for?

  • Assistant for Telephone Customer Service

    • helping Clients in everyday banking, e.g. by activating services, restricting cards, providing information on products
    • sale of products tailored to the needs of Clients
    • building long-term relationships with Clients based on trust and professional knowledge

  • Assistant for Telephone Sales and Maintenance of Banking Products

    • telephone sales and support in the selection of products and services
    • building long-term relationships with Clients based on trust and professional knowledge
    • implementation of monthly quantitative and qualitative plans

  • Assistant for Handling Electronic Correspondence

    • handling e-mails and chats about the Bank's products and services
    • building long-term relationships with Clients based on trust and professional knowledge
    • help and understanding of Clients' needs

Where you can work

What we offer

  • employment contract, fixed salary and bonus system

  • work schedule tailored to your needs and friendly working environment maintaining safety standards

  • attractively located offices in Warsaw and Wrocław

  • private medical care

  • access to the cafeteria platform with an offer of thousand discounts and benefits, including the possibility of using a sports card, cinema tickets and vouchers

  • friendly atmosphere and mentor support

  • training package and real development prospects

  • kitchen with coffee and fruit

  • Bank Millennium products on concessional terms

How to join

  1. 1
    How to join -

    Application

    Check our offers, make a choice and fill out the recruitment form (on the form you can indicate that you are also interested in other positions).

  2. 2
    How to join -

    Phone call

    We will call you to get to know you better. In case of a positive result of the preliminary conversation we will invite you to a meeting in our headquarters.

  3. 3
    How to join -

    Meeting

    At the meeting, we will discuss your expectations and your job. You will also receive a practical task to do, which will show you how banking work looks like.

  4. 4
    How to join -

    Feedback

    We will contact each person involved in the recruitment process by phone or send an e-mail and inform about the recruitment result.