Bank Millennium celebrates 3 million active clients

In line with its strategy, Bank Millennium focuses on high quality of service and care for a positive user experience. This resulted in an increase in the number of customers and in November 2023 the bank exceeded the threshold of 3 million active retail customers. Remote channels are becoming more and more popular. Currently, as many as 2.66 million users use electronic banking, and over 2.4 million use the mobile application. The monthly number of logins to online banking and the mobile app exceeded 76 million.

- Reaching the number of 3 million active retail clients is a significant success that demonstrates the great trust we enjoy among our clients and for which we are grateful. The high acquisition is also the result of an effective strategy, implementation of innovative financial solutions and excellent customer service across all channels. It was an exceptionally successful year for Bank Millennium. The Golden Banker, Newsweek, Forbes, Global Finance and many other awards strengthen our position on the market. They are also the starting point for further development and offering new, innovative products and services. – says Joao Bras Jorge, Chairman of the Management Board of Bank Millennium.

Bank Millennium's clients include both people who are just entering the world of finance, are over 7 years old and start using access to the account, as well as newborns whose parents opened them an account. The bank also prides itself on working with a person who recently celebrated their 103rd birthday and freely uses a payment card. The oldest electronic banking customer celebrated their hundredth birthday. Interesting statistics of the last 12 months show that the highest payment with a retail customer's card amounted to over 99,000 PLN. It was done at a car dealer. The smallest one for 1 grosz was made in a grocery store. In total, Bank Millennium customers paid by card in 137 currencies in over 200 countries around the world.

Bank Millennium is a market leader in the area of innovations. It was established in 1989 as one of the first Polish commercial banks. It took the bank 19 years to reach its first one million customers (this was in March 2008). The bank celebrated exceeding 2 million customers in September 2019. It took 4 years to gain another million customers.

More on: https://www.bankmillennium.pl