Travel insurance

  • Filling a claim

    Call the Insurer’s phone line dedicated to Bank Millennium Customers: +48 58 558 73 00.

    You may also file the claim:

    • through individual account available after logging in at: polisaonline.ergohestia.pl
    • through form on www.ergohestia.pl
    • orally or in writing at a representative of the Insurer
    • in writing to Insurer’s registered address: ul. Hestii 1, 81-731 Sopot

  • Contact with the Insurer

    Sopockie Towarzystwo Ubezpieczeń ERGO Hestia SA
    ul. Hestii 1
    81-731 Sopot
    www.ergohestia.pl

    Insurer’s phone line number: + 48 58 558 73 00

    ERGO Hestia Group offers travel insurance for Customers of Bank Millennium under the brand mtu24.pl.


  • Withdrawal from/Termination of insurance agreement

    Withdrawal from an insurance agreement can be made within 30 days from conclusion of the insurance agreement:

    • in case of agreements concluded for a period shorter than 30 days - not later than a day before the start of coverage. The full insurance premium shall be refunded.
    • in case of agreements concluded for a period of 30 days or longer - within 30 days from informing the Insured about conclusion of the insurance agreement or from the day of confirmation of the information, mentioned in art. 39 sect. 1 of the Act of 30 May 2014 on Consumer Rights, in case of later date.
      The portion of the contribution shall be refunded - for the period during which the Insurer did not provide cover.

    The policy holder may submit a statement of withdrawal:

    1. through individual account available after logging in at: polisaonline.ergohestia.pl
    2. through form at: www.ergohestia.pl
    3. orally or in writing at a representative of the Insurer
    4. by calling: +48 58 558 73 00
    5. in writing to the Insurer’s registered address: ul. Hestii 1, 81-731 Sopot

    The policy holder shall have no right to terminate the insurance agreement