Pay for motorway more convenient

Thanks to the Motorways option you can drive through the gates without queuing up and collecting the ticket

Automatic payments for motorways in Bank Millennium mobile app

  • You can avoid queues to the gates
    You can use the specially marked gates. The system will recognize your car and immediately open the gate
  • You don't have to remember about traditional fees
    After you exit the motorway, you will be charged automatically
  • Conveniently activate
    All you have to do is enter only a few details and accept the appropriate consents to move freely on the motorway

AutoPay is a system of fast and automatic online and offline payments for journeys operated by Blue Media. More information about the provider and service is available on the website http://bluemedia.pllink opens in a new window. Details regarding the Autopay service are available in the "Autopay Service Regulations" and the "Blue Media Service Regulations" available on the service provider's website, Blue Media.

How does Autopay work?

You can both enter and exit A1 motorway on the section Nowa Wieś-Rusocin and A4 on the section Katowice-Kraków by driving through any gate, even the ones collecting traditional fees.

When you approach, the system will recognize the license plates of your car and immediately open the gate for you.

Forget about cash and change, the toll will be charged automatically from your previously selected account.

Where to use?

A1 motorway
Autostrada A1 - map
A4 motorway
Autostrada A4 - map

Currently, the Autopay service includes A1 motorway on the section Nowa Wieś-Rusocin and Lesser Poland A4 motorway on the section Katowice-Kraków. The Wielkopolska A2 motorway on the section Świecko-Nowy Tomyśl and Tomyśl-Konin. The service is constantly developed. Soon you will be able to use other motorways as well.

How to start using

  1. 1
    How to start using -

    Open Bank Millennium app

    In the menu, select: Payments-Transport-Motorways

  2. 2
    How to start using -

    Provide some information

    Enter information about the vehicle, the source of payment and approve the relevant consents

  3. 3
    How to start using -

    Ready!

    You are registered and can use the service freely

FAQ

Registration


How to register?

The service is available in the latest version of Bank Millennium mobile app. To register for the service in the application menu, choose Payments > Transport and then Motorways. Enter the registration number of the vehicle, select its category (eg passenger or truck) and the country of registration and the source of payment (card or account in Bank Millennium). At the end, all you have to do is accept the regulations and give consent.


What to do if I already have an account at Autopay?

If you already have an account in Autopay, when registering in Bank Millennium mobile app, make sure that both, the phone number registered in the Bank and the registration number of the vehicle are the same as those you already use in the Autopay service. The accounts will be synchronized. Therefore, the history of rides, transactions and corrections are visible in Bank Millennium mobile app.


An error occurred during registration, what to do?

Contact Blue Media S.A., the service provider

Rides


How does it work?

To use the service, go to the specially marked gate on the motorway (A1 on the section Nowa Wieś-Rusocin, A4 on the section Katowice-Kraków - the service is being developed and soon the number of motorways will expand). The system should read the license plates and open the gate, similarly at the exit gate. The fee will be charged automatically from the pre-specified account, after the exit from the motorway toll.

Details regarding the Autopay service are available in the "Autopay Service Regulations" and the "Blue Media Service Regulations" available on the service provider's website, Blue Media.


What to do if the entry gate did not open?

Make sure that the registration process has been completed with a positive message about the car added, the vehicle registration plate is properly legible, or your Autopay account is not blocked.


What to do if the exit gate did not open?

Make sure your car registration plate is properly legible.

If the entry took place through the AmberGo gate, and at the exit the barier was not lifted up, then in such a situation you need to use the standard gate and pay the fare traditionally.

If, for technical reasons, the motorway entry took place by default, by means of a ticket and a fee, the exit is only possible with an ordinary gate not marked AmberGo.

Details regarding the Autopay service are available in the "Autopay Service Regulations" and the "Blue Media Service Regulations" available on the service provider's website, Blue Media.


My account has been blocked, what now?

Contact Blue Media S.A., the service provider

Payments


The fee was charged late

The fee may be delayed due to the processing of the system.


I don't have enough funds on my account

The service operator will attempt to collect the amount owed. If the payment does not occur, your Autopay account will be blocked until the payment is made. To settle the payment, contact Blue Media S.A., the Autopay operator.


The amount paid for the ride is too high

In the case of an incorrectly selected vehicle category, a higher toll may be charged. In this situation, the payment may be adjusted by the service provider. Then the transaction will be automatically corrected and the funds will be returned. In this case, contact Blue Media S. A., the service operator.


The amount paid for the ride is too low

In the case of an incorrectly selected vehicle category, the toll may be charged too low. In this situation, the payment may be adjusted by the service provider. Then the transaction will be automatically adjusted, and the underpayment will be automatically charged from the account. If the account does not have sufficient funds, the operator can block the service.


My previous ride was not paid. Can I use the service again?

No. When the operator will not be able to collect the toll, your Autopay account will be blocked. Remember to provide funds on your account, so that the payment for travel can take place immediately after its completion.


Can I change the payment source or remove the vehicle during the ride?

The option to remove the vehicle is blocked until the motorway exit and payment. You can, however, change the source of payment (card number or account in Bank Millennium) during the ride.


In what situation can I get a refund of payment for the ride?

The fee will be refunded automatically if you were charged too much or if the fee has been charged twice. Funds will be reimbursed to your bank account stated in Bank Millennium mobile app.


I drive a company car, is it possible to receive an invoice?

Of course. You can receive and download an invoice in Bank Millennium app after each ride or collectively, once a month.

Vehicles


What vehicles can I add to the service?

You can add cars registered in Poland that have not previously been registered in the Autopay service. Soon, it will be possible to add cars registered in the EU.


Can I add multiple cars?

Yes. In settings you will be able to add more vehicles. Up to 20.

Help


I have a problem with the crossing

If you have a problem with your passage, contact Blue Media S.A., the service provider Blue Media S. A.

Blue Media S. A.
Powstańców Warszawy 6
81-718 Sopot

Blue Media Help Center
8.00 - 22.00 from Monday to Friday
8.00 - 16.00 on Saturdays