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It's time to meet Milla
You will find Milla in the app
Chat with Milla in Polish
Top up your phone
Top up prepaid card
When money should arrive
Frequently Asked Questions
- How to start using chatbot?
Milla, the automatic assistant is here for you in the Bank Millennium mobile app versions from 4.30.637 (or higher) for Android. Simply download the newest version of the app and start using chatbot by tapping the conversation icon in the top right corner after logging in to the app. Once you tap the icon, you will see a welcome screen with some information about Milla. You can chat with Milla only in Polish, by saying commands or typing them in.
- What can Milla do?
Milla, the automatic assistant is available only in Polish and can:
- execute transfer (domestic, BLIK to mobile, between own accounts
- show transaction history for cards and accounts
- show upcoming payments list and planned transactions
- top up your phone
- top up prepaid card
- display information about Elixir sessions, when money should arrive to you or anyone else's account
- How to use voice commands?
If you prefer to speak to Milla instead of typing in the commands, you can use voice commands. All you need to do to start speaking to Milla is to tap the microphone icon on the right whenever you want to say something to Milla. It works in the similar way to voice commands on social media platforms. Once you register your command, you will see it in writing in the chat window.
Milla, the automatic assistant will answer your questions according to her knowledge. Please note that she is not a real human being but an automatic chatbot that is still learning and may not know the answers to all your questions. If she doesn't recognize your command, she will try to clarify it.
- How to stop performing the command?
You can cancel any operation you are performing with Milla's assistance by saying or typing in the word "Stop".
- Is using chatbot secure?
Using the automatic assistant is as secure as using other services in the mobile app. Same limits and security certificates apply whatever operation Milla is helping you with. Each operation requires your authorization with Mobile Password excluding transfers to trusted recipients, which require only taping Confirm button.