Security information


We make some changes to ensure the best possible security of your data, funds and transactions



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Check the following information and rules:
  • For security reasons, from 8 November 2019 you will no longer receive e-mails from us. Instead of e-mails, we will send messages available after logging in to online banking system or a mobile app. If you receive a suspicious e-mail, do not reply to it, do not open any attachments or links, just inform the Bank immediately.
  • SMS messages will not contain any links, including redirecting to login on the bank's website, asking for any sensitive information (PESEL, PIN etc.) or encouraging to download applications, updates or security certificates.
  • From 8 November 2019, the method of delivering bank statements will also change. They will no longer be sent to your e-mail address. They will be available in a convenient form in electronic banking or sent by traditional mail to the correspondence address. If you want to have easy access to them online, after 11 November 2019 select this option when activating Bank Millennium electronic banking system, by calling the bank's careline or go to the nearest branch.


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Keep in mind also:
  • Always read carefully the content of SMS messages containing transaction authorization data. Pay special attention to the correctness of the account number, amount and type of transaction. Do not confirm unknown transactions or activate the application on a device that is not yours.Always read carefully the content of SMS messages containing transaction authorization data. Pay special attention to the correctness of the account number, amount and type of transaction. Do not confirm unknown transactions or activate the application on a device that is not yours.
  • Be watchful when your friend via social messengers asks you to provide BLIK code or sends you a link to make a payment – it could be a person you don't know.
  • If you receive any request for payment (even if it may potentially apply to you), contact the sender to confirm it. If you have any doubt, report it directly to the Bank. Never log in to electronic banking with the links received. If you want to make a transfer, make it after entering the Bank's web address in the browser window.
  • We never ask for the full card number or CCV/CVV code on the back of the card. If someone on behalf of the Bank asks you for this information, refuse and call the careline at (+48) 22 598 40 40 or 801 331 331 331 (connection cost according to the operator's tariff).

    At the same time, we encourage you to take special care when sharing confidential information (such as your card number) over the telephone or the internet, including social media. Protect your card number and transaction details (PIN number, CVV code, expiry date) so that they do not reach unauthorized persons.

    If you suspect that the card data has been lost, immediately contact the Bank via the careline or go to the nearest branch.

Read 10 friendly tips for safe online banking