Service channels

Prestige branches

Prestige branches

Prestige in Bank Millennium is also about convenience and comfort. It is about exclusive branches in the biggest cities of Poland, with modern interiors giving the sense of full discretion and safety, where Clients can meet their Advisors. Most of them are located in modern and comfortable Bank Millennium Financial Centres being built across Poland.  By now there are 42 Prestige centres across Poland.

Each Financial Centre has phone numbers dedicated to call service of Prestige Customer. Using dedicated to call service phone number at Bank branch, during Branch working hours, the Prestige Customer can executed below instructions:

• opening / change / termination of a deposit account
• opening / change / termination of a foreign currency account
• opening / termination of a Savings Account
• transfers from Savings Account to related current account
• transfers from related current account to Savings Account
• foreign currency purchase and sales transactions
• application for a credit card agreement, debit card or payment card issuance under an existing card agreement
• application for a loan
• orders to purchase or sell financial instruments and instructions to modify or cancel these orders
• making instructions referred to in the Framework Agreement on the purchase / sales of debentures, including structured bonds and structured banking securities
• instructions to transfer funds from the cash account at Millennium Dom Maklerski with reservation that the performance of the instruction related to the Millennium DM offering depends on the establishment by the Prestige Personal Account Holder or a proxy authority for the Bank Millennium SA - Prestige
• transfers onto customer's accounts at Millennium Dom Maklerski
• transfers regarding orders to purchase investment funds to the benefit of customer which are currently available in the Bank's offer
• transfers regarding insurance products and investment/insurance products to the benefit of customer which are currently available in the Bank's offer.
• actions related to opening records at investment funds managed by Millennium TFI, making purchase / sales / exchange orders and other declarations of will related to the participation in the funds, instruction performance depends on the establishment of a proxy authority for the Bank Millennium by the Prestige Account Holder

List of Prestige branches with phones numbers dedicated to call service for Prestige Customer:

Białystok
al. Piłsudskiego 13/1, tel. 85 740 82 41; 85 740 82 42; 85 740 82 43; 85 740 82 44; 85 740 82 45; 85 740 82 50

Bielsko-Biała
ul. 11 Listopada 12, tel. 33 812 87 04; 33 812 87 05; 33 812 87 06; 33 812 87 31; 33 812 87 32

Bydgoszcz
ul. Jagiellońska 4, tel. 52 325 94 61; 52 325 94 62; 52 325 94 63; 52 325 94 64; 52 325 94 65; 52 325 94 68

Elbląg
ul. Królewiecka 11, tel. 55 230 59 22; 55 230 59 23; 55 230 59 26; 55 230 59 30

Gdańsk
ul. Grunwaldzka 19/23, tel. 58 340 18 12; 58 340 18 13; 58 340 18 16; 58 340 18 18; 58 340 18 20; 58 340 18 21; 58 340 18 23
ul. Wały Jagiellońskie 10/16, tel. 58 307 93 04; 58 307 93 08; 58 307 93 19; 58 307 93 25; 58 307 93 26; 58 307 93 44; 58 307 93 80

Gdynia
Skwer Kościuszki 14, tel. 58 666 62 29; 58 666 62 32; 58 666 62 33; 58 666 62 34; 58 666 62 35; 58 666 62 38; 58 666 62 39

Gliwice
ul. Zwycięstwa 13, tel. 32 335 72 18; 32 335 72 19; 32 335 72 21; 32 335 72 22

Grudziądz
ul. Włodka 15, tel. 56 450 36 19; 56 450 36 20; 56 450 36 22; 56 450 36 23

Katowice
ul. Wawelska 4, tel. 32 357 10 15; 32 357 10 22; 32 357 10 23; 32 357 10 24; 32 357 10 25; 32 357 10 26; 32 357 10 29

Kielce
Plac Niepodległosci 1, tel. 41 335 62 31; 41 335 62 32; 41 335 62 33; 41 335 62 35

Kościerzyna
ul. Staszica 8, tel. 58 680 89 61; 58 680 89 63; 58 680 89 64

Kraków
ul. Zwierzyniecka 24, tel. 12 618 81 21; 12 618 81 23; 12 618 81 24; 12 618 81 25; 12 618 81 29; 12 618 81 31; 12 618 81 32
ul. Legionów Józefa Piłsudskiego 13, tel. 12 255 64 23; 12 255 64 25; 12 255 64 29; 12 255 64 32

Lubin
ul. Bema 2, tel. 76 840 19 20; 76 840 19 21; 76 840 19 23; 76 840 19 25

Lublin
ul. Kapucyńska 4, tel. 81 536 00 51; 81 536 00 53; 81 536 00 54; 81 536 00 55; 81 536 00 56

Łódź
ul. Sienkiewicza 72, tel. 42 638 07 41; 42 638 07 42; 42 638 07 43; 42 638 07 44; 42 638 07 45; 42 638 07 46
ul. Piłsudskiego 76, tel. 42 253 79 21; 42 253 79 22; 42 253 79 23; 42 253 79 24

Olsztyn
al. Piłsudskiego 11/17, tel. 89 522 24 81; 89 522 24 82; 89 522 24 83; 89 522 24 84

Opole
ul. 1 Maja 6, tel. 77 451 93 81; 77 451 93 82; 77 451 93 84; 77 451 93 85

Płock
ul. Nowy Rynek 8, tel. 24 235 09 60; 24 235 09 63; 24 235 09 69; 24 235 09 70

Poznań
ul. Św. Marcin 58/64, tel. 61 856 71 05; 61 856 71 06; 61 856 71 08; 61 856 71 09; 61 856 71 10; 61 856 78 20
ul. Wiosny Ludów 2, tel. 61 885 69 20; 61 885 69 23; 61 885 69 25; 61 885 69 26
ul. Małe Garbary 9, tel. 61 859 55 21; 61 859 55 23; 61 859 55 24; 61 859 55 31

Rybnik
ul. 3 Maja 7, tel. 32 429 46 01; 32 429 46 15; 32 429 46 20; 32 429 46 21

Rzeszów
ul. Piłsudskiego 32, tel. 17 858 16 38; 17 858 16 45;  17 858 16 48;  17 858 16 49 

Sopot
ul. Konstytucji 3 Maja 1, tel. 58 520 96 81; 58 520 96 82; 58 520 96 83; 58 520 96 87

Starogard Gdański
Rynek 25, tel. 58 560 10 30; 58 560 10 32; 58 560 10 33

Szczecin
ul. Jagiellońska 87, tel. 91 480 79 43; 91 480 79 44; 91 480 79 46; 91 480 79 50; 91 480 79 54; 91 480 79 56

Toruń
ul. Szosa Chełmińska 17, tel. 56 658 63 82; 56 658 63 86; 56 658 63 87; 56 658 63 88; 56 658 63 89; 56 658 63 90

Warszawa
Al. Niepodległości 124, tel. 22 542 19 55; 22 542 19 61; 22 542 19 62; 22 542 19 63; 22 542 19 65; 22 542 19 76
Rondo ONZ 1, tel. 22 569 27 12; 22 569 27 19; 22 569 27 20; 22 569 27 23; 22 569 27 25; 22 569 27 26
ul. Marszałkowska 136, tel. 22 505 66 28; 22 505 66 29; 22 505 66 31; 22 505 66 34; 22 505 66 35; 22 505 66 38; 22 505 66 39
ul. Rzymowskiego 53, tel. 22 543 30 41; 22 543 30 43; 22 543 30 45; 22 543 30 49; 22 543 30 50; 22 543 30 52
Plac Trzech Krzyży 16, tel. 22 526 49 81; 22 526 49 82; 22 526 49 83; 22 526 49 85; 22 526 49 88; 22 526 49 90
Plac Konstytucji 6, tel. 22 522 66 61; 22 522 66 62; 22 522 66 63; 22 522 66 64; 22 522 66 68; 22 522 66 76
Al. KEN 84, tel. 22 545 27 19; 22 545 27 21; 22 545 27 35; 22 545 27 39
ul. Grzybowska 3, tel. 22 530 13 21; 22 530 13 23; 22 530 13 25; 22 530 13 26; 22 530 13 28; 22 530 13 29

Wrocław
ul. Piłsudskiego 49/57, tel. 71 344 97 81; 71 344 97 82; 71 344 97 83; 71 344 97 84; 71 344 97 85
ul. Ofiar Oświęcimskich 36, tel. 71 337 84 81; 71 337 84 83; 71 337 84 85; 71 337 84 86; 71 337 84 89; 71 337 84 91
ul. Kiełbaśnicza 32, tel. 71 776 76 20; 71 776 76 21; 71 776 76 25; 71 776 76 35; 71 776 76 36

Zielona Góra
ul. Bohaterów Westerplatte 13, tel. 68 329 37 60; 68 329 37 61; 68 329 37 63

Millenet

Each Millennium Prestige individual Customer with Internet access can use on a 7/24 services of the home banking - Millenet.

List of instructions that may be executed via Millenet:

• access to information on personal, loan, deposit accounts (balances, transaction history, list of deposits, loan repayment schedules)
• domestic transfers
• internal transfers between customer's accounts
• transfers to tax offices and Social Security Institutions (ZUS)
• international transfers
• transfers with the future date
• definition of a trusted beneficiary
• e-invoices - payments for invoices issued by selected suppliers
• direct debit - detail, history
• early credit card repayment
• modification of the credit card fixed repayment rate
• credit card cash loan
• access to information on payment cards held (transaction history, changes to daily limits, PIN code change, activation)
• establishing a new additional credit card
• make instructions to a mortgage loan (early repayment, change of payment date, repayment holiday, interest confirmation, reduction of grace period)
• opening of a foreign currency account
• opening of a savings account
• standing orders - definition / change / withdrawal of a standing order
• access to Term deposit Auctions
• opening of a deposit
• change of deposit prolongation
• change of deposit interest instruction
• termination of a deposit
• purchase, redemption, exchange of Millennium TFI fund units
• access to Millennium Dom Maklerski (Brokerage House) services
• on-line statements - a pdf document containing detailed information of the customer's personal account(s)
• mobile phone top-ups
• Mille SMS service - notifications on executed and upcoming transactions
• SMS transactions (transfer order, phone top-up through SMS)
• SMS inquiries (information about the balance of accounts, credit cards, numbers of accounts, IBAN number)
• free printout of personal account transaction confirmations
• ordering of statement and history duplicates without the need to visit the Bank
• foreign exchange rates 
• agreements - possibility of the access and printing concluded agreements by Millenet 

Caring about the convenience of our Customers the Bank  Millennium provides a single verification system in all the Electronic Banking Channels: Millenet, TeleMillennium, Prestige Line and Bank branches via dedicated phones.

Detailed information is available on Internet banking section or by calling TeleMillennium® 801 331 331 or in any Millennium branch.

Prestige Line

Call center

Prestige Line is a information and transaction service, which provides you with 24/7 access to banking service.

List of instructions that may be executed via Prestige Line:

• Execution of an internal transfer to an account in Bank Millennium as well as an external one, also to ZUS or the Tax Office
• Defining a beneficiary for Bank Millennium ATMs
• Defining a transfer beneficiary for telephone service
• Execution of an order to purchase and sell foreign currency
• Activation of a payment card
• Cancelling a payment card and issuing a new card in place of the cancelled one
• Instructions concerning card insurance - buy / resign
• Change of daily limits for payment cards
• Change of level of regular credit card repayment
• Change of PIN number
• Repayment of debt to another bank from the credit card (only for holders of the main card)
• "Easy Payments" programme - set-up / partial repayment /closing
• Credit applications - credit card
• Resignation from a credit card
• Term deposits - set-up / change / close (excluding negotiated deposits, deposits linked to investment funds and investment deposits)
• Savings account - open / close / order a transfer to a related account
• Request a Millennium Plus withdrawal
• Premature termination of Millennium Plus
• Standing order - set-up / change / cancel
• Change of address/phone number
• Acceptance of a request for duplicate statement of account
• Acceptance of a request for transfer confirmation
• Acceptance of a request for card transaction confirmation
• Cheques - order / cancel
• Cancellation of document / account
• Ordering currency / withdrawal amount
• Filing a declaration of not receiving the card
• Change of frequency of generating statements
• Execution of an FX payment order - foreign transfer
• Resignation from renewing a payment card
• Request for disbursement of loan proceeds, in keeping with the loan agreement
• Currency account - open /change/ close
• Request for a certificate / opinion

Caring about the convenience of our Customers the Bank  Millennium provides a single verification system in all the Electronic Banking Channels: Millenet, TeleMillennium, Prestige Line and Bank branches via dedicated phones.

Linia Prestige:  801 12 7000 or +48 22 598 41 33 (for international or mobile callers).

Millennium ATM

7/24 access to your funds

Millennium ATM, apart from providing 7/24 access to funds on the account, provide the Customer with a range of value added services, facilitating funds management. Customers have the availability of over 2100 multifunctional ATMs throughout Poland, operating on a 7/24 basis.

The ATMs enable you to:

· Withdraw cash,
· Make pre-defined payments,
· Check the account balance,
· Obtain data on last 10 transactions,
· Change the card PIN number